Privacy Policy
Last updated: February 2026
Introduction
Pro Video Productions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at provideoproductions.com, including our streaming hub and any related services.
Information We Collect
Information You Provide
- Account Information: When you create an account, we collect your name, email address, and password.
- Contact Form Submissions: When you submit a contact or quote request, we collect your name, email, phone number, event details, and any additional information you provide.
- Job Applications: When you apply for a position, we collect your name, email, resume, and cover letter.
- Chat Messages: When you participate in live chat during events, we collect the messages you send.
Information Collected Automatically
- Usage Data: We collect information about how you interact with our website, including pages viewed, time spent, and streaming activity.
- Device Information: We collect information about your device, browser, and operating system.
- Cookies: We use cookies and similar technologies to enhance your experience and collect analytics data.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process contact requests and provide quotes
- Manage your account and streaming experience
- Send notifications about events you've subscribed to
- Process job applications
- Analyze website usage and improve our content
- Comply with legal obligations
Third-Party Services
We use third-party services that may collect information about you:
- Supabase: For authentication and data storage
- DaCast: For video streaming and pay-per-view services
- Google Analytics: For website analytics
- Microsoft Clarity: For user behavior analytics
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of electronic transmission or storage is 100% secure.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and personal data
- Opt out of marketing communications
- Disable cookies through your browser settings
Contact Us
If you have questions about this Privacy Policy, please contact us at info.provp@gmail.com or call us at +1 (869) 764-1901.
Pro Video Productions
Basseterre, Saint Kitts and Nevis